VICTSTAR

Service Support
Service Support
100% genuine
Kaixing ensures 100% original imported quality for each chip
100% Quality Assurance
Kaixing promises that every chip product undergoes rigorous quality testing
100% customer satisfaction
Kaixing treats every customer with heart, care, and sincerity
01 Appearance inspection

All incoming goods will undergo visual inspection and detailed inspection records will be kept. Brand, model, quantity, production date, ROHS environmental standard testing • Outer packaging inspection, whether the packaging is intact/intact, and whether the packaging materials meet the corresponding MSL standard requirements Screen printing inspection, consistency inspection, and verification of original factory specifications • Material appearance inspection, dust and debris condition, whether the Pin feet are deformed, and whether there are signs of oxidation on the Pin feet
02 Engineer re inspection

We will conduct a comprehensive re inspection of materials supplied by non primary suppliers in the system. • Product appearance re inspectionRefer to the quality control database and inspect the original factory labels and coding marks • Barcode inspectionVerify compliance with the original factory batch, production batch number, year, and product packaging • Simple electrical performance testing
03 Quality Testing

All goods that cannot be identified during the re inspection process will enter the quality testing process. Testing of products by third-party laboratories (such as Baima and CECC laboratories) • Solderability test • Cover opening test • X-RAY consistency testing • XRF/EDX/EDS testing • Functional testing
Apre-sale
Provide on-site testing, scheme design, and evaluation of new project drawings, consultation, and suggestions, and provide cost-effective solutions based on user needs
Bafter-sale service
Kaixing has a dedicated after-sales service team that takes care of every detail and service you require in the first place
CService Commitment
Kaixing promises to have a team and a comprehensive customer complaint handling process, and immediately initiate the program within two hours after receiving the complaint, with full resources to cooperate with the customer as soon as possible.
 
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